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Privacy Policy

This policy was last updated on June 17, 2008.

RightNow Consulting has created this privacy statement in order to demonstrate our strong commitment to privacy. Rightnowconsulting.com is deeply committed to respecting and protecting your right to privacy and takes your privacy seriously. We have very strict privacy policies and we strive to keep your personal and financial information secure. To that end, we have prepared this privacy policy to disclose and describe our information gathering and dissemination practices for this website. Most of all, we value your privacy. We do not sell, rent, loan, or give your email address or other personal information to anyone and will never do so.

Collection of your Personal Information

Most pages on our site require a site registration and this privacy policy explains data collection and use in those situations. Please read the complete Rightnowconsulting.com privacy policy below in conjunction with our Terms and Conditions.

This privacy policy covers our treatment of personally identifiable information that we collect when you are on our site, and when you use our services.
We pledge to hold all information you provide to us in absolute privacy.
We will NEVER sell or rent your name or personal information to any third party without your permission.
We NEVER sell or rent our mailing list.
Only authorized employees may access your information.

All employees are required to adhere to our strict privacy policies and any employee who violates the privacy policy is subject to termination and other disciplinary measures, up to being criminally prosecuted for their violation.

Use of Your Personal Information

If you elect to receive emails, eNewsletters, and notices from RightNow Consulting, we will use your email address for these purposes only. From time to time, we may alert you to new services and items of value that we believe will be beneficial to you. In addition, we may email you regarding changes to policies or other adjustments. We will not send you other email at the address you provide, except for infrequent communications to resolve issues that may arise with your own Rightnowconsulting.com account. More routine announcements are made in the RightNow Consulting eNewsletter, rather than via email. You may opt-out from receiving emails from RightNow Consulting at any time. Our site uses cookies to save your username and password if you become a member and decide to use the "Remember Me" option. This means you don't have to re-enter these items each time you visit our site. You can always logout which will delete this cookie from your computer.

Additionally, we use session variables to aid in the development of various features on the site. These session variables disappear when the user exits a browser. Thus, this information is not stored for any reason other than as indicated.

We may also use personal information in a manner that does not identify you specifically nor allow you to be contacted but does identify certain criteria about our users in general. For example, we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed.

Aside from these uses of user information, we do not sell, nor plan to sell any user information to anyone.

Protection of Children's Personal Information

Rightnowconsulting.com is a general audience site and does not knowingly collect any personal information from children. While our website may be viewed by children, we do not wish to receive data from children.
Rightnowconsulting.com encourages parents and guardians to spend time online with their children and to participate in the interactive activities offered on the sites their children visit. No information should be submitted to, or posted at, the Rightnowconsulting.com web site by visitors under 18 years of age without the consent of their parent or guardian.

Links to Third Party Sites

This website contains links to other web sites that are not controlled by RightNow Consulting ("Third Party Sites"). Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. The RightNow Consulting Privacy Policy applies solely to information collected by this website.

Changes to this Privacy Policy

RightNow Consulting will occasionally update this privacy policy. When we do, we will also revise the "last updated" date at the top of the privacy policy. For material changes to this statement, RightNow Consulting will notify our users by placing prominent notice on the site.

Enforcement of this Privacy Policy and Contact Information

RightNow Consulting welcomes your comments regarding our privacy policy.

IF FOR ANY REASON YOU BELIEVE THAT YOUR PRIVACY HAS BEEN BREACHED THROUGH THE USE OF OUR SITE, YOU MAY CONTACT US IMMEDIATELY BY E-MAIL, AND WE WILL DO OUR BEST TO PROMPTLY DETERMINE AND CORRECT THE PROBLEM.

FirePower Account, Password And Security

For certain features available through the Web Site, we require the use of encryption technologies provided for your protection and/or your use of a UserID and login password after setting up a User Account. We use reasonable precautions to protect the privacy of your UserID and login password by utilizing a Secure Socket Layer ("SSL") connection. Accordingly, your UserID and login password are encrypted using an SSL connection and are not expected to be read in an intelligible form as they travel to the Web Site. You, however, are ultimately responsible for protecting your UserID and password from disclosure to third parties, and you are not permitted to circumvent the use of required encryption technologies. You agree to: (a) immediately notify RightNow of any unauthorized use of your UserID and password, and/or any other breach of security, and (b) ensure that you exit from your User Account at the end of each session. While we provide certain encryption technologies and use other reasonable precautions to protect your confidential information and provide suitable security, we do not and cannot guarantee or warrant that information transmitted through the Internet is secure, or that such transmissions are free from delay, interruption, interception or error.

Disclaimer

Rightnowconsulting.com is for viewing and retrieving information only. Unauthorized attempts to upload information or change information on this site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986.

The content and functionality on the site is provided with the understanding that RightNow is not herein engaged in rendering professional advice and services to you as the site viewer. All content and functionality on the site is provided ‘as is’ without warranty of any kind, either express or implied, including, without limitation, implied warranties of merchantability and fitness for a particular purpose. RightNow and its third-party content providers make no warranties, express or implied, as to the ownership, accuracy, or adequacy of the site content.

RightNow shall have no liability or responsibility for any information published on the linked web sites, contained in any user submissions published on the site, or provided by third parties. Neither RightNow nor its third-party content providers shall be liable for any indirect, incidental, consequential, or punitive damages or for lost revenues or profits, whether or not advised of the possibility of such damages or losses and regardless of the theory of liability.